White label

Your passengers book with your name in view

We put your identity on the booking form, customer pages and emails. Use your own web address and a verified sender on your domain, while your office manages the work in TransferCRM.

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Included from the Business plan

  • Your booking address
  • Your verified email sender
  • Your logo and colours

What passengers see

Keep your identity beside the booking

A passenger should recognise the company they booked with when opening a confirmation or checking a journey. Your brand settings supply the name, logo, colours and contact details used on these customer pages and messages.

  • Logo and colours

    Upload your logo and choose your primary and accent colours. Preview the identity in the brand editor before saving the changes your customers will see.

  • A booking form under your name

    White label removes our credit from the embedded booking widget and hosted booking page. The passenger stays with the identity of your transfer service.

  • Recognisable confirmations

    Set the sender name, reply address and footer for your brand. Your passenger can recognise the booking confirmation and knows where to send a reply.

  • Your name in the browser

    On a white-label workspace address, the default browser title uses your company name, with your icon or initials. Our marketing pages are excluded from customer domains.

Your web address

Give customer links a home on your domain

Add a booking subdomain in Settings, point its DNS records to the destination shown and follow its status. We activate the domain and HTTPS certificate; once it is active, you can choose it as the primary address.

  • Keep your existing website

    Use a dedicated booking subdomain alongside your current website. The domain screen provides the destination to copy into DNS and flags an address pointing elsewhere.

  • See the setup stage

    The screen distinguishes waiting for DNS, awaiting activation, setup in progress and active. You can check DNS again without guessing whether the address is ready.

  • Activation handled by us

    Correct DNS starts our activation step; it does not switch the domain on instantly. We configure HTTPS and email your owners and administrators when it is active.

  • Customer links follow your choice

    Once selected as primary, the active domain is used for customer links such as journey tracking, quotes and the client portal. Installed passenger PWAs keep their existing address.

Your outgoing mail

Send from an address your customers know

The web address and email sender are separate settings. For outgoing mail, enter an address on a domain you control and publish the supplied DNS record. We verify that record before sending with your address.

  • Choose your company address

    Select TransferCRM's default mail service in Settings → Emails and enter your company address. Verification requires DNS access to your own domain; a personal public-provider mailbox will not work.

  • Verify with a DNS record

    Copy the supplied DKIM record into your domain settings and check it from the panel. The sender becomes active only after the record is verified.

  • Know when verification fails

    We regularly check your sender domain. If the sender loses its verified status, mail sent through our default service uses the workspace address until verification is restored.

  • Choose the appropriate plan

    Business includes white label and custom domains. Starter and Pro can add white label separately, so you can choose branding without moving every other feature up a tier.

Related features

See every feature

Frequently asked questions

What does white-label chauffeur software change?

TransferCRM white label changes the identity customers see on supported booking and customer pages, emails and documents. You can use your own web domain, verify a sender on your email domain and remove our booking-form credit. Your office still uses TransferCRM to manage journeys; the feature does not create a separate software product.

Is my custom domain activated automatically?

No. You add the domain, copy the DNS destination shown in Settings and check its status. Once DNS points correctly, our team activates the domain and its HTTPS certificate. We notify owners and administrators by email when it is active. You then select it as primary to use it in customer links.

Can confirmation emails use my own email address?

Yes, when you use TransferCRM's default mail service. Enter an address on your domain and publish the DKIM record from the email settings. After verification, that service uses your sender. If its verified status is lost, it falls back to the workspace address. Gmail and custom SMTP use their own sender settings.

Does white label include my own App Store app?

No. The passenger app is a branded PWA that passengers install from a link, not an App Store or Google Play listing. It keeps its workspace address to preserve existing installations. The driver app is available in those stores as TransferCRM Driver; white label does not rename or republish it under your company.

Which subscription includes white label?

Business and Enterprise include white label and custom domains. Starter and Pro can purchase the white-label add-on separately. You can explore TransferCRM during a 14-day free trial and use the self-service demo to inspect the product. Domain activation still requires the DNS and activation steps described above.

Make the booking experience yours

Try TransferCRM free for 14 days and prepare the identity your passengers will see.

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