Hotels & concierge car service

Hotel transfer software for concierge desks and chauffeur companies

Let reception book a car in seconds, track every commission automatically, and give guests a branded arrival that reflects on your property — not a generic taxi. TransferCRM runs the transfers behind premium hospitality.

Book a transfer in under 30 seconds Automatic commission tracking No per-ride or setup fees

Hotel transfers carry the property's name

A guest's first and last impression is the car at the door. When the transfer is late, off-brand or a headache to book, it reflects on the hotel — not on the driver. This segment leaves no room for improvisation.

The concierge desk moves fast

Guests ask for a car between check-ins, phone calls and luggage. Booking a transfer cannot mean a spreadsheet, a WhatsApp thread and three follow-up calls — it has to take seconds.

Commission and settlement get messy

Hotels expect a share, drivers expect to be paid, and reconciling who owes what across dozens of bookings by month-end is where the relationship quietly breaks.

The transfer is the hotel's brand

A scruffy car, a lost driver or a guest left waiting reflects on a five-star property, not on you. The arrival has to feel as considered as the suite.

Built for hotels and concierge car service

Everything a property and its chauffeur partner need to run transfers that feel effortless — in one European platform, not five tools taped together.

Concierge & front-desk booking

Reception books a car in seconds from any device — pickup, vehicle class and guest details in one clean flow, with the fare shown instantly. No training, no phone tag.

Commission tracking & settlements

Every hotel booking carries its commission automatically. See what each property has earned, settle at month-end and export clean statements — no reconciliation by hand.

Branded guest confirmations

Confirmations and reminders go out under the hotel's brand — logo, colours and sender — in the guest's own language, across all 10 we ship natively. Run several properties as separate brands from one account.

A guest arrival that feels premium

The driver gets pickup, guest and meet-and-greet details in their own app — included in your plan — while the guest sees the driver's name, photo, vehicle and a live tracking link before pickup. The calm arrival a five-star guest expects.

Booking widget for the hotel site

Embed a branded booking widget on the property's website so guests can request a transfer before they arrive — included in your plan, not a paid add-on.

Multi-property & EU invoicing

Run a group of hotels from one workspace, each with its own brand and pricing, and issue compliant EU VAT invoices (KSeF-ready) — with your data hosted in the EU, GDPR-first.

Hotel transfer software FAQ

Can our concierge team book transfers without training?
Yes. The booking flow is built for a busy front desk — pickup, drop-off, vehicle class and guest details on one screen, with the price shown instantly. Most reception staff book confidently within minutes, on desktop or phone.
How does commission tracking between the hotel and the fleet work?
Every booking from a property carries its agreed commission automatically. You see what each hotel has earned in real time, settle at month-end and export clean statements — no spreadsheets, no disputes.
How much does it cost?
Plans start at €39/mo with unlimited bookings on paid tiers, the driver app and booking widget included, and no per-ride or setup fees. You can run your first hotel transfer within minutes of signing up.
Can you handle several hotels and languages?
Yes. Run each property as its own brand — with its own emails, widget and pricing — from a single account, and serve guests in 10 natively translated languages. Migrating from spreadsheets or another tool is quick, and we help you import your bookings and clients.

Run hotel transfers your guests remember

Give your concierge desk software that books in seconds, tracks every commission and makes each arrival feel like part of the stay.