Legal Notice

Impressum pursuant to EU Directive 2000/31/EC

1. Company Information

Company name
Special Services
Registered address
Skrzynka 7a
32-410 Dobczyce
Poland
Tax identification number (NIP)
PL 6793148834
Contact email
hello@transfercrm.com
Data protection email
privacy@transfercrm.com

2. Hosting & Data Storage

Hosting provider
Hostinger International Limited
Server location
Frankfurt am Main, Germany (EU)
Infrastructure
All data is stored within the European Union (EU) in compliance with GDPR. Servers are located in a Tier III datacenter in Frankfurt am Main, Germany.

3. Sub-processors

List of 2026-10-08, in force since 8 October 2026.

Sub-processors we engage

  • Hostinger International Ltd. — Hosting of the servers on which the service and its database run.61 Lordou Vironos str., 6023 Larnaca, Cyprus · Frankfurt am Main, DE (EU) · Processing within the EU/EEA · gdpr@hostinger.com · Processing terms
  • Google LLC — Firebase Cloud Messaging — Push notifications to the driver app: time, place and number of a ride, and a notice of a new message.1600 Amphitheatre Parkway, Mountain View, CA 94043, USA · USA and other Google locations · EU-US Data Privacy Framework and Standard Contractual Clauses · https://firebase.google.com/support/privacy/dpo · Processing terms

Recipients acting as independent controllers

They decide themselves how they process the data they receive, under their own terms; they are not our sub-processors.

  • Google Ireland Limited — Google Maps Platform — Addresses and coordinates of rides, for maps, address search (Places), geocoding and routes. Google processes them as an independent controller under its own terms.Gordon House, Barrow Street, Dublin 4, Ireland · IE (EU) · Recipient in the EU/EEA (no third-country transfer by us) · legal-notices@google.com · Processing terms
  • European Commission — VIES — Validation of VAT numbers against the national VAT registers. For a sole trader the VAT number can be personal data. VIES is operated by the Commission for the tax authorities of the Member States, which are its controllers.Rue de la Loi 200, 1049 Brussels, Belgium · BE (EU) · Recipient in the EU/EEA (no third-country transfer by us) · Processing terms

Services that receive no personal data

  • FlightAware LLC — Flight status for rides with a flight number. It receives the flight number only (for example LH1234), without a name, a date or any other detail of the ride.11 Greenway Plaza, Suite 2900, Houston, TX 77046, USA · USA

Services you connect yourself

Processed on your instruction under your own contract with the provider: we pass the data on, and the provider is not our sub-processor.

  • Your own mail server (SMTP) or Google (Gmail) account for sending e-mail
  • Stripe and PayPal accounts for payments by your clients
  • SMS providers (for example Twilio, SMSAPI)
  • WhatsApp Business (Meta)
  • Accounting, invoicing and e-invoicing (for example Fakturownia, wFirma, QuickBooks, Xero, InvoiceXpress, KSeF, Peppol, SdI)
  • Google Calendar and Microsoft Outlook calendars
  • Your telephone system, for call notifications
  • Your own flight-data account (FlightAware, AeroDataBox)
  • Your own AI key (Anthropic)
  • Webhooks and API integrations you set up

4. EU Compliance

This legal notice is published in accordance with EU Directive 2000/31/EC (e-Commerce Directive) and Polish Act on Electronic Services (Ustawa o świadczeniu usług drogą elektroniczną). TransferCRM complies with the General Data Protection Regulation (GDPR, EU 2016/679).

5. Dispute Resolution

In case of a dispute, consumers may use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. We are committed to resolving disputes directly — please contact us at hello@transfercrm.com before initiating formal proceedings.