Cruise & seaport transfers
Cruise transfer software for chauffeur and port transfer companies
Keep port pickups, passenger lists and driver assignments together as the day's plan changes. TransferCRM helps your team coordinate port, hotel and airport rides, follow drivers on the map and prepare completed work for invoicing.
- From EUR 49/mo, no commission on rides
- Driver app and booking widget included
- Data hosted in the EU
Ship day: passenger lists, pickups and return rides
Plan port pickups around the arrival window, with a passenger list and driver assignment for each car.
- 1
Before arrival — Prepare the passenger lists
Create the pickup rides, import passengers into each group booking and add the terminal details to the driver notes.
- 2
Ship docks — Dispatch each pickup
Drivers follow their assigned port-to-hotel rides; dispatch checks each car's status while the team at the terminal coordinates the passengers.
- 3
Late clearance — Revise the pickup times
The dispatcher updates the affected pickup times and sends revised details to the assigned drivers before they head to the terminal.
- 4
Excursion returns — Same discipline, reversed
Plan hotel-to-port pickups against the sailing deadline, then follow each ride's driver status to see which transfers are still in progress.
- 5
Sail-away — The account closes
Select completed rides for the client's invoice and keep the passenger lists with their bookings for later reference and billing queries.
Port arrivals put pressure on dispatch
Passengers leave the ship in a short window, a terminal can change and much of your fleet may be heading to the same pier. Dispatch needs clear pickup points and a current plan.
Many pickups in one arrival window
When a cruise ship docks, many passengers need their cars at once. Keeping pickup times, vehicle assignments and passenger lists separate makes it harder to spot a clash before dispatch.
Schedules that move with the tide
Sailings arrive early, clear customs late and switch berths at short notice. If your pickup times don't track the ship, drivers wait for hours or miss the guest entirely.
Groups, ports and hotels tangled together
Port-to-hotel, hotel-to-airport and shore-excursion legs pile onto the same day. Without shared manifests and clear driver briefs, passengers and luggage end up on the wrong vehicle.
Cruise & seaport transfers
Built for port operations
Everything a dispatcher needs on a call day, from the passenger manifest to live tracking on the quayside.
Port, hotel and airport legs
Build multi-leg journeys — quay to hotel, hotel to airport, shore excursions — on one booking, each leg priced and dispatched separately with the right vehicle.
Plan around the ship's arrival
Set pickup times for the expected arrival window. If the ship or customs clearance is late, update the affected rides and send revised details to the assigned drivers.
Fleet across every pier
See assigned vehicles and driver statuses on one dispatch board. Review capacity and reassign rides when the berth, pickup point or passenger count changes.
Group and manifest scheduling
Create a booking with several cars, import the passenger manifest and review the allocation. Keep each car's passenger list, pickup details and name-board text with its ride.
Meet-and-greet at the terminal
Keep the terminal, pier, name-board text and passenger contact in the driver's job details, so the chauffeur knows where to meet the group and whom to contact.
Live tracking and driver status
Driver GPS updates around every 30 seconds. Dispatch follows the cars on the map, and passengers can use a tracking link to see their assigned vehicle approach.
Frequently asked questions
Can we dispatch several cars for one port pickup?
Yes. Create a group booking with several cars, then import or paste the passenger manifest. Names are allocated across the cars by capacity, with overflow flagged for review. Assign drivers and check each car's passenger list, pickup details and name-board text.
How do we handle a change to the ship's arrival?
Update the pickup times on the affected rides when you learn of a delay or berth change. Assigned drivers receive revised job details, and you can check the current times and statuses on the dispatch board before sending cars to the port.
How much does it cost, and are there per-ride fees?
Plans start at EUR 49/mo and include the driver app and the online booking widget. There are no per-ride commissions and no setup fee. Your own bookings and rides you hand to partners yourself are included in your plan at no extra charge. For larger operators and networks, Business and Enterprise add automatic sales through your carriers: your booking widget prices rides from your carriers' rates and hands each one on by itself — 200 bookings a month included, then €1.50 each.
Can we run it in our language and move our existing data across?
Yes. The interface runs in 10 languages, with EU VAT invoicing and KSeF for Poland. Import clients, vehicles and bookings from CSV, preview the data and undo if needed. Your data stays hosted in Frankfurt, Germany.
Run your next port day without the chaos
Keep port pickups, passenger manifests and driver updates together, with a dispatch board and live map to follow the day's work as it changes.