For private hire & minicab operators
Private hire booking software built for PHV and minicab operators
Take bookings, dispatch drivers and invoice corporate accounts from one place. TransferCRM gives UK private hire and minicab firms a booking system, a driver app and a website widget - without per-ride commission.
- No commission on rides
- No setup fee
- Driver app included
Run your private hire office without the spreadsheet chaos
Bring bookings, driver assignments and ride status together so your office and drivers can work from the same information.
Bookings scattered everywhere
Record bookings from calls and messages manually alongside website bookings in one shared diary that your whole office can see.
Dispatch by memory
Assigning the nearest driver from memory costs you time and money. See who is free, who is on a job and who is closest, then dispatch in a couple of clicks.
Chasing corporate invoices
Account customers expect a monthly statement, not a receipt per ride. Group jobs by account, add VAT and send a professional invoice.
For private hire & minicab operators
Everything a private hire firm needs, in one subscription
Bookings, dispatch, driver app and booking widget. Invoicing and flight tracking from Pro; corporate portal from Business.
Bookings & dispatch
Take a job, assign the right driver and vehicle, and track every trip from booking to drop-off on one live board.
Booking widget for your website
Add an instant-quote booking form to your own site. Customers get a price and confirm - the job lands straight in your diary.
Flight tracking & meet-and-greet
Track flights live. Qualifying delayed arrivals can move pickup later automatically; early arrivals are flagged for your team to review.
Driver app included
Your drivers get job details, navigation and status updates on their phone — included on every plan, for iOS and Android.
UK invoicing & VAT
Generate VAT invoices and monthly account statements in GBP, group rides by corporate client, and export for your accountant.
Multi-brand & client portal
Run several brands from one account and give corporate clients their own portal to book, track and download invoices.
Booking records for PHV operators
Private hire operators need licences and detailed booking records. TransferCRM keeps operational data together while your team checks required fields, staff records and retention with your licensing authority.
A shared booking history helps your office find the information entered. Your team checks completeness and retention requirements with the relevant licensing authority.
General information, not legal advice — your licensing authority’s requirements prevail; duties vary by authority and jurisdiction.
What TransferCRM helps you organise
- Keep passenger, pickup, destination and fare details as entered in the booking, and add the assigned driver and vehicle.
- Use booking history to review operational changes; check required booking and dispatch staff records with your licensing authority.
- Enter expiry dates for driver and vehicle documents and use reminders to prepare renewals.
Private hire booking software FAQ
Is TransferCRM built for UK private hire and minicab operators?
How much does it cost?
Can my drivers and customers use it in their own language?
Can I move over from spreadsheets or another system?
Is there a free version?
Give your private hire office a system it deserves
Start a free trial — no card required. Import clients and vehicles, add your drivers and review your setup before taking bookings.
14 days free - No credit card required